Privacy Policy
Effective Date: 04/17/2026
Legal Notice
At Clínica Geral USA, your privacy and the protection of your health information are fundamental priorities. This Policy describes how we collect, use, store and protect your personal and health information in the context of our telemedicine services, in compliance with HIPAA.
By accessing or using our services, you agree to the terms described in this Privacy Policy.
How We Protect Your Information
By law, we are required to maintain the privacy and security of your medical information. This Notice describes how we may use and disclose your information, presents our legal obligations, and explains your rights.
Protected Health Information (PHI)
This term refers to any information that identifies you and is related to your health condition.
- Your health history (past, present or future)
- The medical care you receive from us or other providers
- Information related to payment for your medical care
How We Use and Disclose Your Information
We may use and disclose your PHI in the following situations:
To provide, coordinate and manage your medical care, including sharing information with other providers involved in your care.
To bill and collect for services rendered.
To administer and improve our services, including quality control, audits and administrative activities.
To contact you by phone, email or SMS about appointments or health-related information.
We may share PHI with third-party service providers (e.g., EMR systems, telehealth platforms). These partners are required to protect your information in compliance with HIPAA.
We will disclose information when required by federal, state or local laws.
Uses Subject to Your Choice
We may disclose relevant PHI to family members or people involved in your care or payment, unless you object.
If you cannot consent, we will use professional judgment to act in your best interest.
We may contact you for fundraising purposes. You may opt out at any time.
Uses Requiring Your Authorization
We will not use or disclose your PHI without written authorization for marketing or data sales. You may revoke this authorization at any time in writing.
Telehealth and Technology Use
We provide services through telehealth platforms including secure video conferencing and electronic medical records (EMR). Although we adopt HIPAA-compatible security measures, telehealth involves inherent risks in electronic data transmission.
Payment Processing
We may accept payments via Zelle and card processors (e.g., Stripe).
Cookies and Analytics
Our website may use cookies and analytics tools (e.g., Google Analytics) to improve functionality and user experience. You can disable cookies in your browser settings. We do not collect PHI through these technologies.
Third-Party Services
We may integrate telehealth platforms, payment processors, scheduling systems and EMR. We are not responsible for the privacy practices of these third parties.
SMS / Text Messaging
When you provide your mobile number and consent to receive text messages from Home Angels Nursing LLC d/b/a ClinicaGeralUSA, we use your number only to send you messages about your care, appointments, membership and billing, and patient satisfaction surveys. Mobile information, including your phone number and your text-messaging consent, is not shared with third parties for marketing or promotional purposes. We share it only with service providers that deliver messages on our behalf (such as our messaging provider), solely to send those messages. We do not sell or share your SMS opt-in data or personal information with third parties for marketing purposes. Consent to receive text messages is not a condition of receiving care. You can opt out at any time by replying STOP. Reply HELP for help, or contact contato@clinicageralusa.com. Message frequency varies. Message and data rates may apply. ClinicaGeralUSA is a trade name (d/b/a) of Home Angels Nursing LLC.
Your Rights
Under federal law, you have the following rights regarding your PHI:
Access and Copies
Inspect and obtain copies of your PHI within 30 days.
Amendment
Request correction of incorrect or incomplete PHI in writing.
Disclosure Report
Request a list of disclosures of your PHI for non-routine purposes.
Restrictions
Request restrictions on how we use or disclose your PHI.
Confidential Communications
Request that we communicate with you in a specific way.
Breach Notification
Be notified in case of a breach involving your PHI.
How to Exercise Your Rights
Submit a written request to our Privacy Officer or contact us by phone or mail.
Changes to This Notice
We may revise this Notice at any time. The most current version will always be available on our website.
Contact
Clínica Geral USA
2205 W 136th Ave, Ste 106, PMB 10014 — Broomfield, CO 80023